IT Operations Co-Ordinator

ESSENTIAL SKILLS REQUIREMENTS:

  •  ITSM knowledge

·        Experience in IT-Operations

  • Understanding and master PIC processes
  • AGILE Project Management knowledge and work experience
  • Experience in administrating Windows and Linux OS (client / server)
  • Thorough knowledge of Linux and Linux commands
  • Understanding of IT Infrastructure and relations between components
  • License services, administration, and management

·        Software administration (e.g., software lifecycle/deployment)

·        Software License Management, installation updates, etc.

·        FLEXLM knowledge

·        Agile Working Model

 

ADVANTAGEOUS SKILLS REQUIREMENTS:

·        System management experience (e.g., ansible)

·        experience with containerization software (e.g., docker)

·        experience with public and private cloud services (e.g., Azure, AWS, Google)

·        German speaking, or able to understand and translate well in German

WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?

·        Degree in Information Systems or equivalent experience

·        ITIL certification (advantageous)

·        Minimum of 6 years IT working experience

·        ITIL process knowledge and work experience (Required)

·        Minimum 4 Years’ experience in an operations environment

WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?

·        Administration and Monitoring of license services incl. all server and triades, both Linux and Windows

·        License service upgrades

·        Client license tracking

·        Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM)

·        Lead of operation meetings

·        Coordinate external contractors

·        Support and consulting license supplier (logs, test, new releases etc.)

·        Incident-, problem- and change management

·        Handling and fixing it-security issues

·        Software migration and agent distribution

·        Attendance in rolling on-call duty 24h/7

·        Investigating new platforms for license management

Application Submissions: itplacements@alos.co.za
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