Job Type: Permanent
Location: Gauteng , Northern Suburbs
Applications Submission: alosit@alos.co.za
Main responsibilities:
• Responsible for IP/Data Communication products network design;
• Pre-sales and post-sales technical support in the field of IP/Data Communication network product in South Africa
• Support customers in all technical aspects and improve the customer relationship
• IP network architecture design and pre-sales solution discussion with the customer
• IP network evaluation and consultant service for the customer
• Design and deployment of all types of IP/Data communication Network elements: IP Core/IP RAN/Internet Gateways, etc.
• Level 1 & Level 2 technical support service to the customers independently or jointly with a technical support team
• Handling of customer service requests and SLA tracking
• Implementation and delivery of IP network projects
• Perform training for customers, subcontractors and other service partners
• Output communication diagrams and solution based on customer requirements
Job requirements:
• Excellent understanding of Data communication, solid experience of IP, MPLS, BGP, Traffic Engineering and IP network design
• More than 8 years working experience on IP projects delivery
• IP Core / IP RAN technical management experience; familiarity with telecom provider network architecture
• Previous experience with operators, and other telecommunication equipment vendors or system integration vendors is an advantage (Cisco, Juniper, Alcatel-Lucent, Nokia, Ericsson, etc.)
• Very strong hands-on skills with extensive experience in the troubleshooting and solving of complex network related issues
• Very good understanding of the project implementation and maintenance processes in the telecommunication industry
• Strong communication ability and good service, customer oriented attitude
• Excellent team work
• Fluent in English
• HCIE/CCIE/JNCIE will be preferred
Education requirements:
• Degree: Bachelor’s degree or above
• Specialization: Science and Technology; Electronic science; Telecommunication or other related fields
• Industry certifications are added advantage: HCIE, CCIE, JNCIE, etc.
Experience required
• Minimum 10 years technical experience in complex telecommunications environment or with a large ISP network
• Minimum of 8 years of relevant experience in Data communication and Networking